MArcomage

hi guys,

i was wondering, if this only affects me - the response times of the game are getting worse and worse, sometimes i am waiting a minute after a click for something to happen. i would suspect the server/it's resources ...

is someone else having the problem and do we have a way to do somethign about it?

Well, I got the same problem.

good to hear i am not alone, bad to hear you have this problem too

Hope, theultramage or Mojko can tell us something encouraging about it.

hi, i didnt notice any unusual delays

Luckily I haven't noticed anything like that. Has this been very recent, as I haven't been playing for the past few days?

i have noticed it since 2-3 months ... getting worse
but the problem seems to come in waves - some times everythign is normal, sometimes not ...

sillenia wrote:

but the problem seems to come in waves - some times everythign is normal, sometimes not ...

You know, I'm afraid to jinx it, but it seems that the problem has been fixed for me at the moment... or I got the right wave :D

it got a bit betetr, but i still have moments where i wait a minute for a reaction :D
still - better is the right direction :)

Oh hey. This is a tricky one to identify. If you saw my old maintenance posts after the emergency migration, I struggled with the server tuning - too many forks allowed bot crawlers to go nuts and exhaust all available system memory causing the database to exit; too few forks caused bot crawlers to hog all the slots and leave legitimate players waiting. It took me some time but I figured out how to redo the webserver as mod_event+php_fpm. Now there's 10+ instances with 250 ready threads and the whole thing is just 2gb, database included I think. I doubt this could get overloaded by ordinary crawler traffic anymore.

The second potential cause is Cloudflare. To avoid unnecessarily exposing the server IP, and to throttle bots, connections are proxied via CF servers. I set the lowest sensitivity rules possible, to avoid interfering with player connections. I play an online web game that also uses CF and sometimes I'm just left waiting on a loading spinner for minutes with no progress, and if I try to refresh, it just completely stops responding. So I can't rule out CF-based stalls.

Finally, the physical server hosting the site may reboot for updates a few consecutive times every month or three. Can't do anything about that. But I doubt that's causing the issue you're reporting.

Maybe I could link some uptime monitoring service, that could at least record statistics on when and how often these stalls are occurring... if it is able to trigger them.